Hey there Drew thanks for reaching out, this is message appears when Tier level of associated Open AI account are not high enough to be used within Clay. What is the Tier level your Open AI account is on, we’ve made some updates to ensure you have the best experience possible.
We now require 30,000 TPM (tokens per minute) for ChatGPT columns and 450,000 TPM for Claygent.
If you’re trying to use Claygent with a model lower than GPT-4o or on Tier 2, or GPT-4o Mini on Tier 4, it won’t work. However, ChatGPT will work just fine in these cases.
You can check your ChatGPT usage or limits at the following links:
• Usage
• Limits
• Usage Tiers
Their support team will always grant you the request if you have prepaid the minimum amount required and they’ll be quick to assist if you need to increase your limits or troubleshoot any issues.
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