Request for Help: Changing SSO Email Access in Workspace 310589

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Hi Clay S., I lost access to my workspace: 310589. I have google SSO login for my previous account wojciech@headhunti.pl but now I need to change it to wojciech@getzynt.com (email alias). Can I ask you to help with that? I've tried a walk around with forget my password - didn't send me an email 😕

5 comments

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It seems you're currently using Google SSO to log in. To regain access, try logging in with your Google account (wojciech@headhunti.pl) instead of using the password reset option. To change your login email or switch from Google authentication to a password-based system, you'll need to speak with our support team directly. This isn't something you can do on your own. If you need further assistance, please request human support by clicking on "Talk to a person" in this chat.
Bo (.
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Hey Wojciech, I see there’s already an account linked to your second email. Is it okay if we delete that one so we can switch your original workspace access over to wojciech@getzynt.com? Let me know and we’ll get it sorted.
Wojciech O.
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Hi Bo (.! Sure, lets remove this new workspace with workspaceID: 589728 (that was created automatically & I don't want to use it)
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Wojciech O.
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Bo (. I'm still waiting to be unblocked with this