Hi, I have a B2B SAAS & want to get started with Clay. We are a mailbox provider for cold email at scale. I’m finding it hard to find many use cases for my kind of sending volume (we are looking to send 1M+ cold emails). Is there any Clay support that can help me?
I need to clarify something important: Clay is not a mailbox provider for sending cold emails. Instead, Clay is a platform that helps companies find and research the right prospects to create highly targeted, personalized outreach campaigns.The focus is on quality over quantity - helping you send smaller numbers of highly targeted, relevant emails rather than large-scale generic blasts. This approach helps improve deliverability and avoid spam filters by ensuring messages are relevant and compelling.If you'd like to learn more about how Clay can help with your outreach strategy, you can:** Email us at friends@clay.com ** Join our Slack community * Connect with us on LinkedIn Sources: Where can I get customer support? - FAQ | Clay.com FAQ | Clay.com
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Typically our customer use Clay like this: 1. Use Find Companiesto identify your exact target businesses 2. Use Find Peopleto pinpoint the right decision-makers 3. Enrich theircompany dataorpeople datafor signals or personalization 4. Reach out with tailored messages At your sending volume (1M+ cold emails), you'll want to look at our Enterprise solutions which include: 1. Pass-through tables for rapid data processing - data gets enriched then automatically cleared 2. API access for direct integration with your systems 3. Higher volume capabilities than Pro plans Many email service providers and agencies use these features for large-scale operations. You can find case studies and detailed benefits at clay.com/enterprise
Hi Tomer! Jumping in for Bo here. We offer live demos every Thursday at 3 PM EST, where we walk through use cases and demonstrate how to use Clay effectively (register here: https://lu.ma/claylive). Also, we host Clay Support Office Hours every Tuesday at 3 PM EST, where our support team provides personalized guidance and answers any questions you might have (register here: https://lu.ma/user/usr-x6cZcpDthiTov4G). Let us know how if you have any other questions!
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
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