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Hey there. Can I not use all my credits in my account?

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Hey there. Can I not use all my credits in my account?

  • Avatar of Johnny W.
    Johnny W.
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    Super confused.

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    Channeled
    APP
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    πŸ’€ You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!

  • Avatar of Bo (.
    Bo (.
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    Hey, thanks for reaching out! Sorry for the confusion. Yes, you can use all the credits, but keep in mind they will expire when your plan renews. Since your total credit limit is 2x your plan, any credits above that limit will be lost once the new month starts. Based on the screenshot, it seems you’re on the 1k credits plan, which means you can hold up to 2k credits in your account, and anything beyond that will be forfeited. You can read more about the Credit Roll Over Update here. Let me know if you have additional questions!

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    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

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    Channeled
    APP
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    Hi Johnny W.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: