If I want to downgrade one of my Clay accounts from the $149 Starter Plan to the Free Plan.
Would all my previous worksheets, table, and data still be accessable?
Yes, all your worksheets, tables, and data will remain accessible when you downgrade from Starter to Free. Your account stays active on the free plan with all data intact - including tables, flows, and configurations. [1]
You'll just have limited access to features based on the Free plan's capabilities, but you can upgrade anytime to restore full access.
If you need any more help with downgrading your account or understanding the feature limitations, I’m here to assist. Would you like to share more about what you’re trying to achieve with your Clay account?
No, upgrades aren't pro-rated. When you upgrade, you'll be charged the full amount of the new plan and your billing cycle resets immediately. You won't get credit for the unused time from your previous plan. [1]
However, you do keep all unused credits from your previous plan when upgrading, so those roll over to your new plan.
If you need any further clarification about downgrading or billing, I’m happy to help. Would you like to provide more details about what you’re trying to resolve or understand?