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Urgent Help Needed: Lost 1000 Credits Due to Automatic Update
My table was automatically updated once again and i lost 1000 credits. i need quick help about this pls🙏
It seems your table's auto-update feature was active, which led to automatic enrichments and credit usage. To prevent this in the future: 1. Turn off auto-update: Click the three-dot icon next to your table name, then select "Auto-Update Columns" to disable it. 2. Test enrichments on a few rows before updating the entire table. 3. Be cautious when adding new rows or making changes, as these can trigger auto-updates. To manage your credits, you can check usage in Workspace Settings > Credit Usage. If you need more credits, you can purchase credit top-ups or consider upgrading your plan. If you need further assistance, please request human support by clicking on "Talk to a person".
Tuğba K.··no it wasnt active
- Tuğba K.··
talk to a human
Bo (.··Hey Tuğba, I see you have four sources in this table. Each time you add new data, everything updates again, which consumes credits. I noticed auto-update is now turned off, and when I tested adding new rows, it's working properly without updating all rows. You might want to check your credits report to see if other tables could be using credits as well.