Inquiry About Credit Usage for Cohort 29 Activities

Irene B. · 2025-12-03T17:49:26.477Z

Hi Support - I just finished Cohort 29 and dbl checked credit usage. I see one activity (Companies Search) outside of the 101 Cohort folder. Just making sure these credits (60) are being taken out of the allotment from the University?

Clay Support
APP
·
·
You can check exactly where those 60 credits are being deducted from by going to your account name → Settings → Credit usage. [1]
In the credit usage dashboard, you'll see a breakdown by folders, workbooks and tables - this will show you whether the "Companies Search" credits are coming from your University allotment or your regular workspace credits. [2]
The dashboard lets you filter by owner and time period, so you can verify the source of those specific credits.
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
If you still need help understanding your credit usage or have any other questions, I’m here to assist. Would you like to provide more details about what you’re trying to resolve?
Irene B.
·
·
I don't see anywhere on the reporting or in the export the distinction between University / not
Clay Support
APP
·
·
You're right - the credit usage dashboard doesn't distinguish between University and regular workspace credits. [1] The reporting shows all credit consumption together by folder, workbook, table, owner, and integration, but doesn't separate University allotment from workspace credits. [2]
Since this distinction isn't available in our current reporting, you'll need to speak with a human agent who can help verify whether your Cohort 29 credits are being deducted from the University allotment.
Clay Support
APP
·
·
Is that what you were looking for?
Irene B.
·
·
Yes, I just want confirmation that the credits i've used so far are coming from the university and not from our personal credits.
Clay Support
APP
·
·
The credit usage dashboard doesn't separate University credits from workspace credits - it shows all consumption together by folder, workbook, and table. [1] The reporting displays credits by owner, integration, and time period, but doesn't distinguish between different credit sources. [2]
Since our current reporting can't verify which credit pool your usage is coming from, you'll need to speak with a human agent who can check your account directly to confirm whether your Cohort 29 credits are being deducted from the University allotment.
Before I connect you with someone, have you tried using Sculptor (the AI tool in the top-right corner) to help track your credit usage patterns?
Irene B.
·
·
No, but can Sculptor distinguish between University allotment and not? If the answer is no, please connect me with a human agent. This doesn't have to be a chat connection, you can relay our message history to the human and they can confirm over email (irene.ben-yehuda@consensus.com)
Clay Support
APP
·
·
I understand your concern and will connect you with a human agent who can assist further. Thank you for your patience.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Sayli G.
·
·
Hello Irene! Thanks for reaching out! Credits are not differentiated based on assignment tables and non assignment tables. Would recommend ensuring you have enough credits for your assignments. Izzy has outlined instructions incase you require more credits. Would recommend following that!
Irene B.
·
·
But can you confirm if the credits i've used come from the University or personal?
Sayli G.
·
·
As you can see in the credit usage, you have spent about 60 credits from your credit balance on the AI Agent Capability Test table. If you are concerned about the accuracy of the credit spend dashboard, would not be worried about that.
Irene B.
·
·
Yes but is that from the University allotment or personal?

17 comments