Trouble Connecting OpenAI API Key in Clay? Here's How to Fix It

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I am having trouble connecting my Open AI API key. It keeps saying warning when I test the connection. I have $105 in my Open AI API account and not sure why I can't use it in Clay.

6 comments

· Sorted by Oldest

Channeled
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The warning you're seeing is likely due to your OpenAI API account's usage tier, not your account balance. For reliable use in Clay, we need higher rate limits: 30,000 tokens per minute (TPM) for ChatGPT columns and 450,000 TPM for Claygent. If you're on a free plan or tier 1, it won't meet these requirements, causing the warning. To resolve this, you'll need to upgrade your OpenAI API usage tier. You can check your current limits and upgrade instructions here: OpenAI API Usage Limits. If you need further assistance, please request to speak with a human agent in this chat.
Jake Brozynski
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I need to talk to a human. I am on usage Tier 2 it says.
Jake Brozynski
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Actually I am on Usage Tier 3 it says
Jake Brozynski
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actually I think I got it to work.
Bo (Clay)
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Hey - Great to hear. Keep us posted if anything else happens! :)
Channeled
APP
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Channeled
APP
·
·
The warning you're seeing is likely due to your OpenAI API account's usage tier, not your account balance. For reliable use in Clay, we need higher rate limits: 30,000 tokens per minute (TPM) for ChatGPT columns and 450,000 TPM for Claygent. If you're on a free plan or tier 1, it won't meet these requirements, causing the warning. To resolve this, you'll need to upgrade your OpenAI API usage tier. You can check your current limits and upgrade instructions here: OpenAI API Usage Limits. If you need further assistance, please request to speak with a human agent in this chat.
Jake Brozynski
·
·
I need to talk to a human. I am on usage Tier 2 it says.
Jake Brozynski
·
·
Actually I am on Usage Tier 3 it says
Jake Brozynski
·
·
actually I think I got it to work.
Bo (Clay)
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·
Hey - Great to hear. Keep us posted if anything else happens! :)
Channeled
APP
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