Problem with SEMrush Domain URLs and Missing Traffic Data for Some Domains on Ahrefs

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Hi Team. I've ran into some problems. First, I'm trying to run SEMrush and it says the domain URLs are invalid but I've checked and they're working. I also want to ask why no traffic were found from 109 out 168 domains that I've ran but I can check them fine on Ahrefs? Only asking because it costs credits even when traffic info weren't found. Thanks in advance!

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4 comments

Jia-Faye
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https://app.clay.com/workspaces/211867/tables/t_K0pNgRQctr2d/views/gv_8BOHnMfckiKc
Clay Team
APP
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Hey there Jia-Faye taking a look.
Clay Team
APP
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So after checking it seemed as though it was a hard to catch issue were there is an extra whitespace in the URLs which can give integrations issues. To fix this problem you can use a formula and tell it to remove any extra white space within a URL. I've gone ahead and done this for you in a column called "Edited URL" and used that is the input for SEMrush, if you want to you can now proceed to run the rest of the column.As for why you were charged credits for results that were not found, Clay does not own the any of the integrations it uses, it just allows you to use their service within Clay. So the reason you are charged is because the provider considers any integration that was run as a valid charge regardless of whether it found any data or not.
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Jia-Faye
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Awesome, thanks Arturo! Appreciate the help. 😄