Request for Update on HubSpot Lead Creation Issue | Clay

Request for Update on HubSpot Lead Creation Issue

Hi there were two separate threads on creating a lead not working in HubSpot, I had this same issue but did not see any resolution of this issue in those threads. can i get an update here by chance? https://clayrunhq.slack.com/archives/C025KSBLPGX/p1740652986360399 https://clayrunhq.slack.com/archives/C025KSBLPGX/p1740580946942259

25 comments

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I apologize, but I don't have access to specific thread updates or individual user issues. However, I can provide some general information about creating leads in HubSpot using Clay. When creating contacts in HubSpot through Clay, it's important to use the correct input data. For best results, use a HubSpot Record ID obtained from a lookup column to update or create a contact. To create or update a contact in HubSpot, you'll need either an email address or an existing HubSpot Contact ID. Clay's integration with HubSpot allows you to synchronize contact information between the two platforms efficiently. Is there a specific part of the lead creation process in HubSpot that you're having trouble with? This could help me provide more targeted assistance.
Source: Create or Update Contact with HubSpot
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Looks like you're still looking for help.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Bo (.
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Hey Harris - Sorry for that Do you mind sending the link (url) to the table so we can take a look?
(52 kB)
Harris K.
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here's a table but it's not table specific, it's the same exact issue mentioned in those other tickets as well. an associated company or contact is required to create a lead, but there's no opportunity to append that in the HubSpot create object > lead enrichment.
Harris K.
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https://app.clay.com/workspaces/10750/workbooks/wb_wx6x5wRU6BaV/tables/t_Q7oTGTSQTeht/views/gv_t7sYmRt6phnv
Mark L.
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Hello Harris! Thanks for that table link – always helpful to have something tangible like that. Are you referring to this error message?LBKSA LEAD_TO_PRIMARY_CONTACT or LEAD_TO_PRIMARY_COMPANY association is required to create a LEAD object.LBKSI didn't see any examples of that in the table you shared... https://app.clay.com/workspaces/10750/workbooks/wb_wx6x5wRU6BaV/tables/t_Q7oTGTSQTeht/views/gv_t7sYmRt6phnv ...but for the error message above, we released an update for that yesterday March 4. Let me know if you're still having troubles with it! The table you mentioned appears to be focused on creating contacts rather than leads, and the only errors seem to be related to duplicates. I couldn't spot any lead-related errors, but it's possible I just overlooked them.
Harris K.
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yeah i'd just deleted column because it wasn't working, the bug has nothing to do with the table.
Harris K.
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The error message above is what's referenced in both of those other threads, it's the same error I saw as well. I'll give it a try now.
Mark L.
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Gotcha, thank you. When you have occasion to update leads again, please let me know if you still run into this.
Pierre P.
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Following
Harris K.
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The error is the same, there is no change in the inputs, there is no place to associate a company or contact to the newly created lead:
LuisArturo
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Hey there Harris thanks for reaching out, to confirm this is in the same table correct?
Harris K.
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Hi Luis yes that's right, it's the same table and i left the column in place
Harris K.
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Hi just wondering if any updates?
Mark L.
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Harris, thanks for checking in. We have an update for this currently under code review. I'm hopeful the final polish and update will be in place soon. We'll follow up here when it is!
Harris K.
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Okay great! Yeah just wasn't sure the status, thanks. 🙂
Mark L.
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For sure! Hope we get this across the finish line soon. 🤞
Mark L.
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Harris, it looks like we have a repair in place now. When you have a moment, would you mind creating a HubSpot lead or two, and let me know if you have trouble?
Harris K.
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Sure what's the repair like what am I looking for?
Mark L.
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When you attempt to use a "Create object" HubSpot column in Clay, do you see the same error you were running into before?
Harris K.
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Okay so what's new is there's now a field called Association Object Type which is perfect, and it's required which is also right. The options are Company or Contact which is great! I'll test this now.
Harris K.
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Harris K.
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Yes this worked! Several of the dropdown fields don't work but I just got the variable name from HubSpot and did text with token and it worked. Thanks all for your help!
Mark L.
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Awesome! Thanks Harris! Glad you're seeing happy results now. I'll tentatively mark this closed for the moment, but keep in touch if you hit other roadblocks. :)
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