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Has anyone seen this before? Pulling contacts info from apollo to put... | Clay

Has anyone seen this before? Pulling contacts info from apollo to put...

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Has anyone seen this before? Pulling contacts info from apollo to put it into clay, but i get “email_not_unlocked@domain.com”. It worked on some past columns. Checked my apollo and not entirely sure what the problem is.

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4 comments

· Sorted by Oldest

Clay Team
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Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Wyatt B.
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https://app.clay.com/workspaces/67948/tables/t_LiDYrHrErpgN/views/gv_0Rxxr771kU8P
Clay Team
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Hey Wyatt, thanks for reaching out and reporting! I think it's actually Apollo who updated their API and now has this as a separate call through their enrichment-only endpoint instead of offering it for any contact they return. Maybe we need to update this one too, Colin P.. I tagged Maggie in a similar thread earlier today.
Clay Team
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Just saw a recent update from the team: This actually isn’t a bug, but more of the fact that Apollo fixed a bug in their API that had been there for months.Apollo’s API was designed so that when you search for people, a person’s email address wasn’t added to the response unless you had used apollo credits and saved them as a contact to your apollo account.Their api had a bug in it for months, that allowed email addresses to be shown anyway, that they have since patched.In order to fix this, what Clay is going to do is combine people and contacts in apollo in our find people search, so that after you save a contact, you’ll be able to get the email address by re-running the search action in Clay.However, unfortunately, there’s nothing we can do from the Clay side to retrieve the email without you saving the contact moving forward