Persistent Issues with Claude Message Generation Not Resolved

Andy Schirrmeister · 2025-06-12 01:14:23.341989+00

my issue with claude message generation is still, still, still not fixed. ive brought this up to you guys literally every week, and yet. here we are. here's a loom video:

Persistent Issues with Claude Message Generation Not Resolved | Clay

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To troubleshoot your Claude message generation issue, I need more specific details about what's happening. Could you share: 1. The exact error messages you're seeing 2. A description of what happens when you try to use Claude 3. The specific table or workbook where this occurs For persistent issues with AI columns, try creating a new column by duplicating the current one and running it only on the problematic rows. If you continue experiencing problems, please share these details so we can better assist you.
Source: Claude: Generate text with Anthropic
Andy Schirrmeister
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everything is contained in the loom video
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I understand you're experiencing persistent issues with Claude message generation and have shared a Loom video with details. To troubleshoot this issue, please try: 1. Performing a hard refresh of your browser: • Windows: Ctrl + Shift + R • Mac: Cmd + Shift + R 2. Clearing your browser cache and refreshing the page If these steps don't resolve the issue, we'll need more specific details about the bug. If you'd prefer human assistance with this persistent problem, please request to talk to a person directly in this chat.
Andy Schirrmeister
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no, it did not
Andy Schirrmeister
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https://app.clay.com/workspaces/449365/workbooks/wb_0sxgfewxr6JaJscC89u/tables/t_0sxpv86BJijp6yP9yMP/views/gv_0sxpv86EvWYbnkVCaof
Kareem Amin
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Thanks Andy Jeff Barg can you take a look as soon as you can to see what the issue here is.
Kareem Amin
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Sorry about that Andy Schirrmeister I didn’t see what the error message says but we’ll figure it out
Andy Schirrmeister
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thanks Kareem
Andy Schirrmeister
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Andy Schirrmeister
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i need to look into whether these troubleshoot instructions will help but TBH im skeptical. when switching between GPT and Claude AI prompts, GPT gives me 0 issue, only claude. i prefer claude for message generation which is why i use it
Jeff Barg
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Hey Andy, sorry you're running into this. I'm looking into this now, and I'll get you a concrete update ASAP.
Andy Schirrmeister
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thank you Jeff
Andy Schirrmeister
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FWIW i've been running into this issue a bunch, and there should be a ticket history documenting what you guys have tried
Kareem Amin
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Yeah you’re right we do have one but it didn’t consolidate these issues.
Andy Schirrmeister
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Ok cool

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