Experiencing Long Workbook Loading Times: Seeking Feedback

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Dear Team, I'm experiencing extremely long loading times inside my workbook. 1 week ago loading times were like 5-10 times faster with the same / similar setup. Whole workflow execution took like 10-15mins. Now taking way more than 1 hour. Does anyone else have similar issues?

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4 comments

· Sorted by Oldest

Philip Steckenborn
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https://app.clay.com/workspaces/307417/workbooks/wb_szN2gBcphnuB/tables/t_bYZz5WQTFKN6/views/gv_zgyMXJcsavuZ
Philip Steckenborn
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Further information: the only table queuing to infinity is the "Enrichment Table" - lookup works fine on other tables. Lookup on enrichment doesn't work anymore (queueing). And in general loading times for enrichment columns take way more time (if lookup works)
LuisArturo (Clay)
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Hey there Philip thanks for reaching out, taking a look at this was due to a loading issue that we experienced earlier in the day which has now been mitigated. Are you still experiencing this in your workspace?
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Philip Steckenborn
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·
https://app.clay.com/workspaces/307417/workbooks/wb_szN2gBcphnuB/tables/t_bYZz5WQTFKN6/views/gv_zgyMXJcsavuZ
Philip Steckenborn
·
·
Further information: the only table queuing to infinity is the "Enrichment Table" - lookup works fine on other tables. Lookup on enrichment doesn't work anymore (queueing). And in general loading times for enrichment columns take way more time (if lookup works)
LuisArturo (Clay)
·
·
Hey there Philip thanks for reaching out, taking a look at this was due to a loading issue that we experienced earlier in the day which has now been mitigated. Are you still experiencing this in your workspace?
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.