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Request to Push Back Billing Date Due to Clay Credits Usage

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Is it possible to push back my billing date because I have a lot of clay credits I need to use by tomorrow, how many days do i actually have to use up the extra clay credits in order to avoid and overflow ?

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    For monthly subscriptions, unused credits roll over and accumulate in your account up to 2x your plan's credit limit.For example, if you're on a pro plan with 50k credits per month, you can accumulate up to 100k credits total.Unfortunately, there isn't a way to push back your billing date. However, since credits roll over within the 2x limit, you don't need to rush to use them all before your next billing cycle - they'll stay in your account as long as they don't exceed the maximum accumulation cap for your plan. Sources: Do credits roll over? - FAQ | Clay.com Clay credits overview | Documentation | Clay University

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