Without seeing your attachment, I can suggest a few common account access issues:
1. Your account may have been locked due to security measures against spam usage of free trial credits.
2. You might be experiencing a "Your session has expired" error, which can be fixed by logging out, hard refreshing your browser, and logging back in.
3. If you're trying to reset your password but not receiving emails, you might be set up to sign in with Google Authentication. Try logging in with Google instead.
If you need more specific help, please request human assistance.
Hi Peter,
I've just unlocked the account, apologies for the inconvenience.
We've seen increased spam on free trials, so we've tightened security measures as we grow. Thanks for your patience as we work to improve security!
Account Access Issue: Awaiting Email Response for Help | Clay