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Clay Performance Issues: Slow Loading and Enrichment Problems | Clay

Clay Performance Issues: Slow Loading and Enrichment Problems

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is Clay running super slowly for anyone else tonight? I'm having troubles getting the pages to load, enrichments to run, etc...

8 comments

· Sorted by Oldest

Channeled
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We haven't received any reports of system-wide slowdowns, but if you're experiencing issues, try these steps: 1. Perform a hard refresh of your browser: • On Mac: Press Cmd + Shift + R • On Windows: Press Ctrl + F5 2. Clear your browser cache and refresh the view. These actions often resolve loading issues and error messages in Clay. If problems persist, it might be related to your specific table or enrichment setup. Let me know if you need help troubleshooting further.
Channeled
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.
Nishkarsh A.
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Collin S. oh the fucking retarded holy cow slow
Nishkarsh A.
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wasted four hours in loading times from enrichment and table loading lol
Andi D.
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same, impossible to look up another table
Jim O.
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I am also experiencing this
Andi D.
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few people raised this issue in "bug" channel yesterday.
Anuj P.
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i've been facing this issue for the last few hours. i don't know why Clay support team isn't responding