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Clay Performance Issues: Slow Loading and Enrichment Problems

Avatar of Collin S.Collin S.
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is Clay running super slowly for anyone else tonight? I'm having troubles getting the pages to load, enrichments to run, etc...

8 comments

  • Avatar of Channeled
    Channeled
    APP
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    We haven't received any reports of system-wide slowdowns, but if you're experiencing issues, try these steps: 1. Perform a hard refresh of your browser: • On Mac: Press Cmd + Shift + R • On Windows: Press Ctrl + F5 2. Clear your browser cache and refresh the view. These actions often resolve loading issues and error messages in Clay. If problems persist, it might be related to your specific table or enrichment setup. Let me know if you need help troubleshooting further.

  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

  • Avatar of Nishkarsh A.
    Nishkarsh A.
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    Collin S. oh the fucking retarded holy cow slow

  • Avatar of Nishkarsh A.
    Nishkarsh A.
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    wasted four hours in loading times from enrichment and table loading lol

  • Avatar of Andi D.
    Andi D.
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    same, impossible to look up another table

  • Avatar of Jim O.
    Jim O.
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    I am also experiencing this

  • Avatar of Andi D.
    Andi D.
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    few people raised this issue in "bug" channel yesterday.

  • Avatar of Anuj P.
    Anuj P.
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    i've been facing this issue for the last few hours. i don't know why Clay support team isn't responding