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Help! I've Burned Through 45k Credits Overnight - Need Assistance ASAP!

Avatar of Ben H.Ben H.
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Hey guys, run into a huge problem... Somehow I've burned through 45k credits overnight 😳 I woke up this morning to a notification saying I've run out of credits - can someone please look into this?

12 comments

  • Avatar of Ben H.
    Ben H.
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    I forgot to put my debounce API key in for this

  • Avatar of Ben H.
    Ben H.
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    That only explains like 5k credits though

  • Avatar of Ben H.
    Ben H.
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    Actually no I didn't

  • Avatar of Ben H.
    Ben H.
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    I have no idea how this happened

  • Avatar of Clay T.
    Clay T.
    APP
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    Hi, thanks for getting in touch! Ben I'm checking this internally

  • Avatar of Ben H.
    Ben H.
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    Thanks Juan

  • Avatar of Ben H.
    Ben H.
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    Any update on this Juan P.? Surely this is a bug - I can't see anywhere it could have possibly used this many credits

  • Avatar of Arturo O.
    Arturo O.
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    Hey Ben H.! Taking another look here

  • Avatar of Arturo O.
    Arturo O.
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    Just added the credits for you! We'll investigate this one. Thanks!

  • Avatar of Ben H.
    Ben H.
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    Appreciate it Arturo O.! If you could let me know what the issue was that would be amazing - I’m 99% sure this wasn’t an error on my part but 🤷‍♂️

  • Avatar of Arturo O.
    Arturo O.
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    Yup, I didn't see anything weird and the plan says it kicked in successfully when you requested the upgrade so must of been a hiccup between the billing and credits addition step.