Airtable Custom Batch Columns Loading Issue Reported

When we try to edit any of the [Airtable] Custom - Batch # columns in this table: https://app.clay.com/workspaces/542183/workbooks/wb_0sxlgjg4CJiWHtdg2EH/tables/t_0syirl0WHWsiWSASZ2j/views/gv_0sxlgjpdzoAnX3Coe6A they load the config forever.

7 comments

Clay
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If your columns are stuck loading the config forever, try a hard refresh first: - Windows: Ctrl + Shift + R - Mac: Cmd + Shift + R If the column is stuck and the hard refresh doesn't work, click the column header and select Force Rerun Column to reset it. This loading issue can happen with larger tables or when multiple actions are running simultaneously, causing latency where data takes longer to load.
Hari K.
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Hey there! Happy to look into this. Just to confirm are you seeing the same as the below snippet? For context, I want to make sure I'm understanding the issue correctly before diagnosing/escalating internally.
(1052 kB)
David
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Hari K. yes exactly
David
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It's just not loading
Hari K.
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Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
David
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No worries. Can you keep me posted?
Hari K.
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I’ve heard back from our engineering team and can confirm that we’re adding this issue to our backlog. For greater context, our product team prioritizes bugs based on the severity of the issue and how widespread of an experience it is with customers. To set expectations, items like this may not be addressed for some time. The timeline is based on the team's current existing set of work and upcoming feature releases, all subject to change. So what happens now? Now that your issue has been logged, I will tentatively mark this as closed. Please note that I will reach out to you as soon as I receive any new information about this bug. If you don’t hear from me, then the engineering team is still working on it. As soon as there's an update, this conversation will automatically re-open on my end and I will follow up with you. Do you have any further questions before I step away from this conversation until I have an update for you?

Airtable Custom Batch Columns Loading Issue Reported | Clay