Troubleshooting Missing Tables in Workbook After Sending Data

Luján L. · 2025-11-11 15:37:37.917781+00

Hi! Any thoughts on why when using send table data the tables on my workbook don't appear? Tried refreshing multiple time but isn't working

Troubleshooting Missing Tables in Workbook After Sending Data | Clay

14 comments

· Sorted by Oldest

Clay Support
APP
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This issue could be related to performance problems or caching. Try a hard refresh first:
Mac: Command (⌘) + Shift + R (Chrome/Firefox) or Option (⌥) + Command (⌘) + E (Safari)
Windows: Ctrl + F5 or Ctrl + Shift + R
If that doesn't work, you might be experiencing front-end performance issues. Try clearing your cache and refreshing your screen.
Also note that when using send table data, there's a maximum of 10 tables that can be connected across workbooks, and data can only flow in one direction (A → B → C). [1]
If the issue persists after trying these steps, please ask to speak to a human for further assistance.
Clay Support
APP
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Was that helpful?
Clay Support
APP
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If you still need help resolving the issue with your workbook tables not appearing, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any specific errors you’re encountering?
Luján L.
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I've refreshed the browser, cleaned the caché and still isn't work. The table is https://app.clay.com/workspaces/465168/workbooks/wb_0t5kf3qxmy288np9tFn/tables/t_0t5kftgBJ39s9KQYcBb/views/gv_0t5kftgdQa3j6beqnCT
Clay Support
APP
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Since you've already tried refreshing and clearing cache, this could be a performance issue with larger tables or complex workflows.
Try using the Force Run option in your table settings, which may take time depending on table size. If that doesn't work, you might need to delete and recreate the "send table data" action.
Also verify you haven't exceeded the maximum of 10 connected tables across workbooks, and ensure data flows linearly (A → B → C) without loops. [1]
If the issue persists, click into any specific error cells to see detailed error messages.
Clay Support
APP
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Is that what you were looking for?
Luján L.
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No
Clay Support
APP
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I'm sorry that didn't help. I'll connect you to a human agent who can assist you further.
Clay Support
APP
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Luján L.
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Hi - any updates on this matter?
Michael A.
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Luján - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more! Thank you!
Luján L.
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Thank you! Are there any other solutions we could use in the mean time to push data from one table to the other? I've tried write to other table and send table data
Michael A.
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Yea - this error is currently at the top of our priority list to fix right now. Unfortunately, there isn't as much you can do right now; however, we'll try to fix this ASAP. Thank you so much for your patience.
Michael A.
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Good news! Happy to report that we heard back from the team and this issue should be fixed.
Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble.
Thank you for your patience as we worked on it.
1

Clay Support
APP
·
·
This issue could be related to performance problems or caching. Try a hard refresh first:
Mac: Command (⌘) + Shift + R (Chrome/Firefox) or Option (⌥) + Command (⌘) + E (Safari)
Windows: Ctrl + F5 or Ctrl + Shift + R
If that doesn't work, you might be experiencing front-end performance issues. Try clearing your cache and refreshing your screen.
Also note that when using send table data, there's a maximum of 10 tables that can be connected across workbooks, and data can only flow in one direction (A → B → C). [1]
If the issue persists after trying these steps, please ask to speak to a human for further assistance.
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
If you still need help resolving the issue with your workbook tables not appearing, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any specific errors you’re encountering?
Luján L.
·
·
I've refreshed the browser, cleaned the caché and still isn't work. The table is https://app.clay.com/workspaces/465168/workbooks/wb_0t5kf3qxmy288np9tFn/tables/t_0t5kftgBJ39s9KQYcBb/views/gv_0t5kftgdQa3j6beqnCT
Clay Support
APP
·
·
Since you've already tried refreshing and clearing cache, this could be a performance issue with larger tables or complex workflows.
Try using the Force Run option in your table settings, which may take time depending on table size. If that doesn't work, you might need to delete and recreate the "send table data" action.
Also verify you haven't exceeded the maximum of 10 connected tables across workbooks, and ensure data flows linearly (A → B → C) without loops. [1]
If the issue persists, click into any specific error cells to see detailed error messages.
Clay Support
APP
·
·
Is that what you were looking for?
Luján L.
·
·
No
Clay Support
APP
·
·
I'm sorry that didn't help. I'll connect you to a human agent who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Luján L.
·
·
Hi - any updates on this matter?
Michael A.
·
·
Luján - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more! Thank you!
Luján L.
·
·
Thank you! Are there any other solutions we could use in the mean time to push data from one table to the other? I've tried write to other table and send table data
Michael A.
·
·
Yea - this error is currently at the top of our priority list to fix right now. Unfortunately, there isn't as much you can do right now; however, we'll try to fix this ASAP. Thank you so much for your patience.
Michael A.
·
·
Good news! Happy to report that we heard back from the team and this issue should be fixed.
Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble.
Thank you for your patience as we worked on it.
1