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Updating Campaign Lead List on Instantly.ai via API: Timeframe Insights
How long does it take to update data on Instantly.ai’s campaign lead list via API if I changed some fields in Clay?
How long does it take to update data on Instantly.ai’s campaign lead list via API if I changed some fields in Clay?
When you update fields in Clay and want to see those changes reflected in Instantly.ai's campaign, you'll need to refresh your campaign page in Instantly to see the updates. If you're not seeing the changes after a refresh, try performing a hard refresh in your browser: ** For Mac: • Chrome/Firefox: Cmd + Shift + R • Safari: Cmd + Option + R ** For PC: • Chrome/Firefox/Edge: Ctrl + F5 Note that if the leads already exist in Instantly, the system will update them rather than create duplicates, though you may see "failure" messages during this process.
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Hi Sahil Senapaty! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
It's usually instant Sahil Senapaty
When you make updates in Clay, the changes should be visible immediately after refreshing your campaign page in Instantly.ai.
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It’s been 1.5 hours. The data did not update on instantly. Not sure what the issue is.
Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Thank you so much for sharing your feedback Sahil Senapaty!
https://app.clay.com/workspaces/480573/workbooks/wb_ryUcbvCGpeP3/tables/t_FApmmno6RHNy/views/gv_245RkDfRb8Fz I still need support here. It hasnt updated till now. Attached Instantly AI screenshot
Hi Sahil Senapaty - I believe you are trying to update an existing lead that you already added to instantly? I don't think thats possible. Delete the leads from Instantly campaign and re-run the clay Instantly enrichment. This is one work around Ihave been using to mitigate that issue.
Hey Bharat Devana , exactly. Ah I see. I would do that then. Thanks a lot.
Hey Sahil! When working with Instantly enrichment, the challenge is that it's primarily designed for creating new leads rather than updating existing ones - that's why you're seeing this behavior. You have two options to get this working: 1. Re-run the Instantly enrichment on the records. It might show an error message since it's technically made for creating rather than updating, but it should still pull in fresh data. 2. Thanks Bharat for this one. For future reference, you can add a formula to instantly that prevents running the enrichment if certain values are already present. This helps avoid unnecessary runs or conflicts. Let me know if you need help setting up either of these solutions!
Thanks Bo (Clay) . I have already re-run the instantly enrichment multiple times. Not sure why it hasn’t synced yet. Did I understand you correctly tho? Maybe I missed something
Hey! If the enrichment sync isn't working after multiple runs, I'd recommend reaching out to them directly to investigate why. Could you let me know what they say?