There could be several reasons for an integration error in Clay. Here are some common issues and troubleshooting steps:
1. API key issues: Ensure you're using the correct API key. For example, with Instantly, make sure you're using the v2 API key.
2. Body parse errors: This often occurs in the HTTP API integration. Check that:
ā¢ Keys are surrounded by double quotes
ā¢ Punctuation and syntax are correct
ā¢ There are no hidden characters
3. Browser-related issues: Try performing a hard refresh in your browser:
ā¢ Mac: Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari)
ā¢ PC: Ctrl + F5 (Chrome, Firefox, Edge)
To help troubleshoot further, could you please copy and paste any JSON you're using into the chat?
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.
.png){kind=logo}
