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02 Support

Assistance Needed to Recover Missing Credits from August 12 Cohort

Avatar of Julian R.Julian R.
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I had around 3k credits that I earned from the August 12 Cohort, but they’re no longer showing on the platform. I’m testing a process and would like to see if there’s a way to recover them. Could anyone help me with this, please?

6 comments

  • Avatar of Channeled
    Channeled
    APP
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    👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

  • Avatar of Tanvi R.
    Tanvi R.
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    Hey there, happy to help! 😊 Could you share the email associated with your Clay account?

  • Avatar of Julian R.
    Julian R.
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  • Avatar of LuisArturo
    LuisArturo
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    Hey there jumping in for Tanvi, just added the credits back to your account.

  • Avatar of Julian R.
    Julian R.
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    Awesome, thanks!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Julian R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: