Dear Clay team, I was using the Lookup function with Pipedrive to cros...

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Dear Clay team, I was using the Lookup function with Pipedrive to crosscheck if my newly validated leads have been in CRM previously but got an error code for some of the rows. Can you help me to understand what does that mean?

7 comments

Clay Team
APP
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Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Ilze N.
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https://app.clay.com/workspaces/35014/tables/t_YBWcGihpcgJ7/views/gv_bjmadPJxzjrz
Clay Team
APP
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Hey Ilze, thanks for reaching out! Looks like it's a rate limit issue for what it says there. I'll google their documentation and check it out
Clay Team
APP
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Ilze N., what plan do you have with them? This document may help identify if the limits were reached temporarily https://pipedrive.readme.io/docs/core-api-concepts-rate-limiting
Ilze N.
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We have a Pro plan. Thanks for pointing out that those are the limits on Pipedrive’s side. Would re-running the same query after some time generally help in this situation?
Clay Team
APP
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Sorry for the delay! Yep, absolutely, after waiting a bit then you can run those that are missing and should work.
Eric E.
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I’ll adjust these limits on my side Ilze N. so you won’t have to do this moving forward 🙂