Troubleshooting Smartlead Integration Issues in Clay

Having some trouble with the Smartlead integration. Have an active campaign in SL that we're trying to add more Leads to and just get spinning cells in Clay. No error message is displayed, only goes back to "Click to run" upon refresh. This campaign was paused in SL but resumed. Have tried reconnecting the API key, refreshing fields in SL integration, and creating a fresh SL column in Clay without success. Any suggestions?

3 comments

Channeled
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Bruno R.
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Hi Jono, thanks for reaching out. Can you send me a link to the table this is happening in? I'll take a closer look at what's causing the issue here. I hope this was helpful. If there's anything else I can assist you with, please let me know!
Channeled
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