Clay Campaign Disruptions: Smartlead Integration Issues?

Alexis L. · 2026-01-02T11:14:45.082Z

Hello, We’re experiencing major disruptions of our Clay campaigns, is it a bug that any other users have right now ? It seems to be caused by the Smartlead - Clay integration. Thanks.

Clay Campaign Disruptions: Smartlead Integration Issues? | Clay

13 comments

· Sorted by Oldest

Alexis L.
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Clay S. hey can you answer ? 🙂
Bo (.
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Hey Alexis,
Can you share the table URL for the campaign that’s being impacted by the Smartlead integration?
Also, please walk us through what you’re doing right before the issue happens. If you can record a short video showing the steps and the disruption, that would help a lot so we can see exactly where things break.
Once we have that, we can check whether this is a broader issue or something specific to the setup.
Let me know if you have more questions.
Alexis L.
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https://app.clay.com/workspaces/889355/workbooks/wb_0t7014aJZyC9wenq3Hy/tables/t_0t88s80wFpMw8FkN4gE/views/gv_0t88s805U6edCChheb5
Alexis L.
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another error code
Alexis L.
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Bo (. It’s a very standard email campaign, the emails are drafted on a People’s table and send along with the lead email address. We are unable to send the test email and launch the campaign.
Bo (.
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But how are you getting that error? I’m asking so I can try to replicate it.
Alexis L.
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This error appears when trying to send the test email
Alexis L.
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Alexis L.
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the error does not display the same text each time,
Bo (.
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Hey,
Got it. If the error only shows up when you click Send test email, then yeah, that’s a bug on our side.
I’ve flagged this to engineering, but it shouldn’t block you from launching the campaign itself. You should still be able to proceed with the campaign send even if the test email flow errors.
Let me know if you have more questions.
1
Alexis L.
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yeah but our client wants to validate test email before launching so it’s a bit mandatory for me
Bo (.
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Yeah, that makes sense. In this case, we’ll need to wait a bit. We’ve flagged this as a bug and it’s already with engineering. We’ll need to wait until they fix it on their side.
Alexis L.
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Ok thanks.

Alexis L.
·
·
Clay S. hey can you answer ? 🙂
Bo (.
·
·
Hey Alexis,
Can you share the table URL for the campaign that’s being impacted by the Smartlead integration?
Also, please walk us through what you’re doing right before the issue happens. If you can record a short video showing the steps and the disruption, that would help a lot so we can see exactly where things break.
Once we have that, we can check whether this is a broader issue or something specific to the setup.
Let me know if you have more questions.
Alexis L.
·
·
https://app.clay.com/workspaces/889355/workbooks/wb_0t7014aJZyC9wenq3Hy/tables/t_0t88s80wFpMw8FkN4gE/views/gv_0t88s805U6edCChheb5
Alexis L.
·
·
another error code
Alexis L.
·
·
Bo (. It’s a very standard email campaign, the emails are drafted on a People’s table and send along with the lead email address. We are unable to send the test email and launch the campaign.
Bo (.
·
·
But how are you getting that error? I’m asking so I can try to replicate it.
Alexis L.
·
·
This error appears when trying to send the test email
Alexis L.
·
·
Alexis L.
·
·
the error does not display the same text each time,
Bo (.
·
·
Hey,
Got it. If the error only shows up when you click Send test email, then yeah, that’s a bug on our side.
I’ve flagged this to engineering, but it shouldn’t block you from launching the campaign itself. You should still be able to proceed with the campaign send even if the test email flow errors.
Let me know if you have more questions.
1
Alexis L.
·
·
yeah but our client wants to validate test email before launching so it’s a bit mandatory for me
Bo (.
·
·
Yeah, that makes sense. In this case, we’ll need to wait a bit. We’ve flagged this as a bug and it’s already with engineering. We’ll need to wait until they fix it on their side.
Alexis L.
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Ok thanks.