Clay Icon
Join the Community
02 Support

Issues Connecting to Lead Magic API: Need Assistance

Avatar of Muhammad S.Muhammad S.
·
·

I have been trying to connect Lead Magic API but it is not working. Is someone else facing the issue with APIs

12 comments

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    There's no known widespread issue with connecting the LeadMagic API. However, if you're experiencing problems, here are some steps to troubleshoot: 1. Check your credits: Ensure you haven't run out of credits, as this can cause API issues. 2. Generate a new API key: Try creating a fresh API key from LeadMagic and reconnecting it to Clay. 3. Verify your plan: API key usage is only available on paid plans (Starter, Explorer, Pro). Make sure you're on a compatible plan. 4. Double-check the connection process: Ensure you've correctly added your LeadMagic API key through the enrichment panel when selecting an account. If these steps don't resolve the issue, please request human assistance by clicking on "Talk to a person" for further support.

  • Avatar of Muhammad S.
    Muhammad S.
    ·
    ·

    I want to talk to a human

  • Avatar of Muhammad S.
    Muhammad S.
    ·
    ·

    I am facing issues with APIs

  • Avatar of Muhammad S.
    Muhammad S.
    ·
    ·

    Lead Magic is not working

  • Avatar of Muhammad S.
    Muhammad S.
    ·
    ·

    in this workspace i cannot connect Open AI API

  • Avatar of Muhammad S.
    Muhammad S.
    ·
    ·

    Please resolve my issue or connect me with a human to whom I can explain my situation

  • Avatar of Daniel K.
    Daniel K.
    ·
    ·

    Hey Muhammad, thanks for reaching out! Regarding Leadmagic: The request to the Leadmagic API (POST /email-finder) failed because the API key doesn’t have enough credits remaining to complete the action. You’ll need to top up your credits to proceed. Regarding OpenAI: It looks like the prompt hasn’t been set, which is required for the request to run properly. Once you include a valid prompt, it should work as expected. Let me know if you need help with either of these!

    (102 kB)
    Image
  • Avatar of Muhammad S.
    Muhammad S.
    ·
    ·

    For lead magic we have 12,500 credits

  • Avatar of LuisArturo
    LuisArturo
    ·
    ·

    Hey there Muhammad thanks for reaching out, jumping in for Daniel here, just reran a row in the table and results are able to be generated now.

    (7 kB)
    Image
  • Avatar of Channeled
    Channeled
    APP
    ·
    ·