I have been trying to connect Lead Magic API but it is not working. Is someone else facing the issue with APIs
There's no known widespread issue with connecting the LeadMagic API. However, if you're experiencing problems, here are some steps to troubleshoot: 1. Check your credits: Ensure you haven't run out of credits, as this can cause API issues. 2. Generate a new API key: Try creating a fresh API key from LeadMagic and reconnecting it to Clay. 3. Verify your plan: API key usage is only available on paid plans (Starter, Explorer, Pro). Make sure you're on a compatible plan. 4. Double-check the connection process: Ensure you've correctly added your LeadMagic API key through the enrichment panel when selecting an account. If these steps don't resolve the issue, please request human assistance by clicking on "Talk to a person" for further support.
I want to talk to a human
I am facing issues with APIs
Lead Magic is not working
in this workspace i cannot connect Open AI API
Please resolve my issue or connect me with a human to whom I can explain my situation
Hey Muhammad, thanks for reaching out! Regarding Leadmagic: The request to the Leadmagic API (POST /email-finder) failed because the API key doesn’t have enough credits remaining to complete the action. You’ll need to top up your credits to proceed. Regarding OpenAI: It looks like the prompt hasn’t been set, which is required for the request to run properly. Once you include a valid prompt, it should work as expected. Let me know if you need help with either of these!
For lead magic we have 12,500 credits
Hey there Muhammad thanks for reaching out, jumping in for Daniel here, just reran a row in the table and results are able to be generated now.