Plan Renewal Issue: Missing Credits in Account

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Hi Soheil, thanks for reaching out. Is this the workspace you're referencing? It seems as if the credits were correctl attributed to this account when the subscription renewed on October 12.

Sorry no that's the old workspace from my previous role 🙂 The new one was fixed earlier today. Thanks for checking

Hey Soheil, thanks for the confirmation! Hope you're doing great! Let us know if you still run into any issues in any case!

Thanks 🙂

Thank you so much for sharing your feedback Soheil!