OpenAI and Claygent running extremely slow for me
Slow performance with OpenAI and Claygent is typically caused by low API limits on your OpenAI account. Check your OpenAI tier: Visit OpenAI API Usage Limits to verify your current tier. Requirements for optimal performance: - ChatGPT columns need 30,000 TPM - Claygent needs 450,000 TPM Solutions: - Upgrade your OpenAI API to a higher tier for faster performance - Make search queries more specific and break large requests into smaller batches - Monitor your usage limits and API quotas Free plans and tier 1 won't support these requirements.
Hey Justin C. seeing the same thing right now sometimes when OpenAI has heavier load times it can slow down Claygent too since it relies on their API usually clears up pretty quickly, but if it keeps dragging you can try switching to GPT-3.5 in the meantime or rerun the step after a few minutes
You're right that OpenAI load times can affect Claygent performance since it relies on their API. For immediate relief, you can switch to GPT-3.5 in your Claygent model settings - it's much faster and less expensive than GPT-4 models. If performance continues being slow, check your OpenAI API tier at https://platform.openai.com/settings/organization/limits - you need 450,000 TPM for optimal Claygent performance. Consider upgrading to tier 2 if you're on a lower tier. You can also break large requests into smaller batches and make search queries more specific to improve processing speed.
Hey there Justin thanks for reaching out, this is actually part of an ongoing incident that we're looking into that occurred when Open AI had an outage yesterday. We are still currently investigating to get the speed and loading times back to normal
Okay thanks! Also experiencing this
Our team is still investigating this issue, sorry for the inconvenience caused! You can follow updates on this issue here: https://status.clay.com/
Hi there - thank you for your patience while our Engineers identified and fixed this issue. We're sending out a confirmation to all customers that reported an issue that everything should be resolved. Please let us know if anything is still not functioning as expected in your account. And thank you again for reporting the issue!