Issue with Adding More People in Clay Run's Table Functionality

Ed · 2024-11-22 14:01:57.372821+00

. Clicking `add people` simply produces a not-very-helpful popup that says `CREATE SOURCE` but offers no further way to interact. The table was created directly from a search, as opposed to an integration, for example. It worked yesterday. Today, not so much

Issue with Adding More People in Clay Run's Table Functionality | Clay

10 comments

· Sorted by Oldest

Channeled
APP
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To add more people to your existing search results, you'll need to access the original search through a specific method. Click on the "Imported Profiles" column, then go to Sources > Last Search. This will show you a popup where you can click the "Edit Source" button to refine or expand your search.Please note that when you modify the search this way, any new changes will not affect the profiles you've already imported - they will only apply to new additions. Source: Find People [Clay 101] - Clay University
Channeled
APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Ed
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this doesn't work, or at least doesn't seem to. The challenge being: there is no "Imported Profiles" column, and anything that might be that column lacks any Sources or Last Search options
Ed
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... and here is the search from the companies table, which throws this error
Owen C.
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Hey Edward, thanks for reaching out! The reason why this is occurring is because this source is a "Find AI" search and not a traditional People Search. If you'd like to add contacts to this table using a traditional 'Find People' Search click the plus sign in the source column and perform the search there. Hope this helps! Let me know how else we can assist. :) https://downloads.intercomcdn.com/i/o/w28k1kwz/1262258935/0714ed9eac5fa828c429bdc967ba/CleanShot+2024-11-22+at+10_28_01%402x.png?expires=1732291200&signature=d78379f6154eb2cf6b59ab2fad9479e4b283471e833a4662ec8f10803bc0c708&req=dSIhFMt7lYhcXPMW1HO4zWb2D7oZbEtMsKpDon20lxYIdJ0T%2F2YJDohGKmGR%0AMK1T%0A
Ed
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What is the significance of a "traditional" search? Why might I be able to create one yesterday, but not run it today?
Owen C.
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Hey Edward. Just heard back from our team, this is due to a bug on our end that is being investigated right now. Correcting myself from earlier, this search is not a "Find People from AI" search it's a "Find People at These Companies" search which populated from the Company tabled titled "COMPANIES Financial services in the UK". Since this is the case, the expected behavior would be to allow you to search for additional people using the existing search. Due to a bug this is not happening. The traditional search I mentioned earlier is in reference to a 'Find People' or 'Find Companies' search which usually occurs when creating a new table. In this case, I misinterpreted the search as a 'Find People from AI' search which is a brand new feature. Apologies for the confusion here Edward, our team is actively troubleshooting this and I will get back to you with more information as soon as possible. :)
👍1
Ed
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What's the status on this? ^^
Stefano
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Hi Edward, the team is currently working on improving this bug and we will get back to you once it is fixed. Thank you for your patience.
Channeled
APP
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Hi Ed! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Loading comments

Channeled
APP
·
·
To add more people to your existing search results, you'll need to access the original search through a specific method. Click on the "Imported Profiles" column, then go to Sources > Last Search. This will show you a popup where you can click the "Edit Source" button to refine or expand your search.Please note that when you modify the search this way, any new changes will not affect the profiles you've already imported - they will only apply to new additions. Source: Find People [Clay 101] - Clay University
Channeled
APP
·
·
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Ed
·
·
this doesn't work, or at least doesn't seem to. The challenge being: there is no "Imported Profiles" column, and anything that might be that column lacks any Sources or Last Search options
Ed
·
·
... and here is the search from the companies table, which throws this error
Owen C.
·
·
Hey Edward, thanks for reaching out! The reason why this is occurring is because this source is a "Find AI" search and not a traditional People Search. If you'd like to add contacts to this table using a traditional 'Find People' Search click the plus sign in the source column and perform the search there. Hope this helps! Let me know how else we can assist. :) https://downloads.intercomcdn.com/i/o/w28k1kwz/1262258935/0714ed9eac5fa828c429bdc967ba/CleanShot+2024-11-22+at+10_28_01%402x.png?expires=1732291200&signature=d78379f6154eb2cf6b59ab2fad9479e4b283471e833a4662ec8f10803bc0c708&req=dSIhFMt7lYhcXPMW1HO4zWb2D7oZbEtMsKpDon20lxYIdJ0T%2F2YJDohGKmGR%0AMK1T%0A
Ed
·
·
What is the significance of a "traditional" search? Why might I be able to create one yesterday, but not run it today?
Owen C.
·
·
Hey Edward. Just heard back from our team, this is due to a bug on our end that is being investigated right now. Correcting myself from earlier, this search is not a "Find People from AI" search it's a "Find People at These Companies" search which populated from the Company tabled titled "COMPANIES Financial services in the UK". Since this is the case, the expected behavior would be to allow you to search for additional people using the existing search. Due to a bug this is not happening. The traditional search I mentioned earlier is in reference to a 'Find People' or 'Find Companies' search which usually occurs when creating a new table. In this case, I misinterpreted the search as a 'Find People from AI' search which is a brand new feature. Apologies for the confusion here Edward, our team is actively troubleshooting this and I will get back to you with more information as soon as possible. :)
👍1
Ed
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What's the status on this? ^^
Stefano
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Hi Edward, the team is currently working on improving this bug and we will get back to you once it is fixed. Thank you for your patience.
Channeled
APP
·
·
Hi Ed! This thread was recently closed by our Support team. If you have a moment, please share your feedback: