Troubleshooting Enrichment Issues for Instantly Campaign Contacts

I team, I am running into an issue when trying to add an enrichment for adding a contact to an Instantly campaign. Any suggestions for troubleshooting?

11 comments

Channeled
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Jono K.
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Experiencing the same issue when trying to add a Salesforce enrichment. Problem happens across tables, both existing and "fresh"
Jono K.
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There's a quick flash of the integration page before seeing the error screen
Bo (.
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Hey, thanks for reaching out! We’re currently experiencing a bug with our integrations, and our team is actively working on it. We’ll keep you posted with any updates as we resolve this. Thanks so much for your patience! 😊
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Bo (.
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Yes - We're working on fixing this! Our engineers are on this at the moment :)
Ted M.
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Same issue here. Glad you guys are on it!
Bo (.
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Hey there! Good news—we just deployed a fix, and all actions should now be working as normal. 🎉 If anything still seems off, try doing a hard refresh: • Mac: • Chrome/Firefox: Press Cmd + Shift + R • Safari: Press Cmd + Option + R • PC: • Chrome, Firefox, Microsoft Edge: Press Ctrl + F5 If you still notice anything unusual, please let us know, but everything should be back on track. Thanks so much for your patience! 😊
Channeled
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Hi Dawson P.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
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Thank you so much for sharing your feedback Ted M.!
Ted M.
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All good here now!
Channeled
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Thank you so much for sharing your feedback Dawson P.!

Troubleshooting Enrichment Issues for Instantly Campaign Contacts | Clay