Issue with Phone Number Retrieval and Final Column Population Error

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when getting phone numbers I always encounter the same error- it finds a number on the same stage of the waterfall, but doesn't populate final column...

4 comments

Channeled
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When this happens, it's typically because the phone number was found by a data provider but didn't pass the validation check. The waterfall continues running to ensure you get the highest quality data possible, even after finding an initial result. Source: Enrich People (Waterfalls) [Automated Outbound] - Clay University
Myall B.
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tried hard refresh, etc. Only thing i've found is opening in excel and copying and pasting--- i'm sure there's a formula but don't wan tto use any more credits for this
Channeled
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Similar to email waterfalls, if phone numbers aren't appearing in your final column, it might be due to validation checks. Here are a few steps to troubleshoot: 1. Check the hidden validation columns by unhiding them to see what's happening behind the scenes. 2. Ensure proper phone number formatting by using the phone number normalizer: • Input the phone number • Specify a country code (defaults to "US" if not provided) • Configure your run settings 3. Remember that even if an enrichment is successful, it may continue to the next provider if the specific data point you're looking for isn't found or doesn't meet validation requirements. Sources: Enrich People (Waterfalls) [Automated Inbound] - Clay University Enrich Companies (Waterfalls) [CRM Enrichment] - Clay University Clay Formatters Overview - Clay University
Channeled
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