Hello, I am in the current Clay cohort and accidentally input the wrong workspace number. Its actually 426713 and I need a credit refill as I only have 0.5 credits please
To get more credits for your workspace, you have two options: 1. Purchase credit top-ups: • Go to Workspace Settings > Plans and Billing > Purchase Credits • Select the amount needed and click Continue • Note that these top-ups cost 50% more than your plan's typical credit cost 2. Upgrade your plan (for ongoing increased usage): • Go to Workspace Settings > Plans and Billing > Change Plan • Select the next tier and click Upgrade Plan Your new credits will be added instantly. To check your current credit balance, visit Settings > Plans and Billing. If you need further assistance, please request to talk to a person in this chat.
I am in the clay cohort and it would be great if you could change the workspace no to 426713 as the inputted number was a workspace from a partner
Hey David - just topped up your credits to 2k. Let us know if you need anything else here!
Hey now I finished the assignments and got the credits but they got sent to the wrong workspace again. Can you transfer them from no. 504137 to no 426713?
Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Hey now I finished the assignments and got the credits but they got sent to the wrong workspace again. Can you transfer them from no. 504137 to no 426713?
No worries - just added them in. Let us know if you need anything else!