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HELP. locked out of account, password resets don't work. please DM me.
HELP. locked out of account, password resets don't work. please DM me.
If you're locked out of your account, here's what you need to know: 1. First, try the password reset process: • Log out of Clay completely • Click "forgot password" on the login page • Follow the reset steps in the email you receiveIf you don't receive a password reset email, this likely means you originally signed up using a different login method (like Google or SSO).Additionally, your account may have been locked due to our security measures to prevent spam usage of free trial credits. In this case, you'll need to request help from a human agent to review your specific situation.Please explicitly ask for a human agent in this conversation to get assistance with regaining access to your account.