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Troubleshooting Email Issues and Data Discrepancies in Lesson 2

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Hi there, On Lesson 2 i used the waterfall for emails and because there are various providers they ask for different inputs. I noticed that two emails end in @linkedin.com although the prospect doesn't work there. How can i fix this? I saw this before and was told the provider used the Linkedin URL not the company domain to search for the email. But looking at the provider, it is being directed to use the company domain. Also, the table only has 10 names, not 50 like the lesson suggests. Am i missing that too? Please can you help me with these two questions. Table.

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    Channeled
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    ๐Ÿ’ค You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!

  • Avatar of Daniela D.
    Daniela D.
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    Hey Jonathan! Thanks for reaching out. Happy to help. Looks like there was a mismatch for the domain fields in those columns. The company_domain initially provided was a LinkedIn profile URL (`linkedin.com/in/mathilde-yung-bruyant`). Findymail likely interpreted "linkedin.com" as the company domain instead of retrieving a work email for the actual company associated with that contact. I refreshed both columns and they now show correct results. Findymail found a different email and Prospeo does not have a matching record in its database. I also recommend turning on "safe to send" in the email waterfall setting to ensure catch all emails are not marked as valid. Other than that, the inputs in the waterfall are set correctly. Let me know if this helps!

  • Avatar of Jonathan T.
    Jonathan T.
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    Thank you for taking a look and your thorough explanation. Have a great day!

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    Channeled
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    Hi Jonathan T.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

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    Channeled
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    Thank you so much for sharing your feedback Jonathan T.!

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    Channeled
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    Thank you so much for sharing your feedback Jonathan T.!