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Improving Claygent's Accuracy for D2C eCommerce Identification Errors

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Lastly, tried using Claygent to identify if a website is a D2C eCommerce company or not, and got the following errors:

  • Websites that were marked as "Error (website doesn't load)" actually had websites that loaded just fine when visited manually

  • This is the biggest error

  • A lot of companies were marked as "NOT D2C eCom" even though they were

How to best restructure the prompt to solve these problems?

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    Channeled
    APP
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    💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!

  • Avatar of Daniel G.
    Daniel G.
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    Clay table: https://app.clay.com/workspaces/245722/tables/t_oYY7RJUXRACe/views/gv_Qj29N96x64By My goal: Find eCommerce companies that sell directly to consumers. They can sell offline, have retail chains, be marketplaces, be dealerships.. but they have to ALSO sell D2C on the website. *Currently Claygent runs into an issue where if a company is NOT ONLY D2C, it provides an error (even though I mentioned in my prompt below "They can be marketplaces & they can sell offline too (they just need to have D2C eCommerce elements to their business model as well)" Prompt used:

    Visit /Website of this person & identify whether this is a D2C eCommerce company or not. 
    
    A D2C eCommerce company sells products directly to customers through its own online platform, bypassing traditional retail intermediaries. 
    
    They can be marketplaces & they can sell offline too (they just need to have D2C eCommerce elements to their business model as well) 
    
    They should NOT be agencies, consultancies, freelancers or businesses that only offer professional services. 
    
    *Note: some websites in the list may look like D2C eCommerce companies but they are not. 
    
    Examples: 
    https://olproshop.com/ is a D2C eCommerce company https://www.serenataflowers.com/ is a D2C eCommerce company https://eu.fableengland.com/ is a D2C eCommerce company https://godsavequeens.com/ is a D2C eCommerce company 
    
    For each website, provide a brief explanation of your classification and why it is (or is not) a D2C eCommerce company. 
    
    Format the results as: "D2C eCom" if it is a D2C eCommerce company, "NOT D2C eCom" if it isn't a D2C eCommerce company, and "Error" (+ reason) if the website doesn't exist or simply says that the company doesn't exist anymore. 
    
    Example: 
    Error (Website Doens't Load) 
    Error (Company Doesn't Exist)
  • Avatar of Daniela D.
    Daniela D.
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    Hey Daniel! Thanks for reaching out. I responded to a similar issue you shared in a separate thread ("website doesn't load" error). The team is looking into this and will get back as soon as we know more. Can you share row examples for incorrect results returned (ecommerce classification)? This usually points to a portion of the prompt being misinterpreted by the model or the need for additional guardrails and context. If you can share those examples, I'm happy to troubleshoot further.

  • Avatar of Daniel G.
    Daniel G.
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    Sure. Here they are: https://www.sunandski.com/ https://www.grailed.com/ https://www.downtownstores.co.uk/ https://www.bradfords.co.uk/ https://www.giglio.com/ https://www.chrono24.com/ *Note, these are not all examples. Just the ones from the beginning of the Clay table

  • Avatar of Daniela D.
    Daniela D.
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    Hey Daniel! Apologies for the delay. I made a quick video sharing some changes you can make to the prompt instruction to get more accurate results. https://share.cleanshot.com/JK7hjnJ8 Let me know if this helps!

  • Avatar of Channeled
    Channeled
    APP
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    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

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    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Daniel G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback Daniel G.!