Issues with Claygent: Frequent Errors and Support Contact Needed

Henry J. · 2024-09-18T15:02:44.169805+00:00

Hi team - I'm getting a bunch of Errors running Claygent today (~30%) and it's saying Contact Clay Support - any idea why? Link here: https://app.clay.com/workspaces/289628/workbooks/wb_SkuZXv3RyaC5/tables/t_WZvFVqTup3xq/views/gv_M5cM7NpDSGQn

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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

Tanvi R.

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Hi Henry, thanks for reaching out! The error you’re seeing is due to an issue with our Claygent Neon model. If you switch the model to GPT 4o-mini or any other model, and the column will run successfully. Please try it out, and let us know if you encounter any further issues. Thank you!

Henry J.

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Ah ok no problem - good luck!

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Hi Henry J.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

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