Investigating Workbook Issue: Missing Interactions on Posts

Alexis · 2025-04-30T19:43:22.058252+00:00

Hey team ! Flagged on support but maybe this will help escalate - We have a new issue with a workbook that is supposed to scrape "interactions" on post every day (see here> https://app.clay.com/workspaces/502058/workbooks/wb_3SAqc7icR5ab/tables/t_8ZivNh7EdVgp/views/gv_fnvVq5SbqAUm (https://app.clay.com/workspaces/502058/workbooks/wb_3SAqc7icR5ab/tables/t_8ZivNh7EdVgp/views/gv_fnvVq5SbqAUm)) Could you please investigate why it's not bringing any new interactions from the 13 posts we got in there ? Many thanks!

It seems the issue might be related to how the source for your workbook is set up. The table could be using a static source instead of a dynamic one. To fix this: 1. Check your sources in the workbook. 2. Change the source to a dynamic one. 3. Set up an import schedule to automatically fetch new entries. 4. Specify a cadence for the import. 5. Configure import filters to match your requirements. If you're using web scraping, ensure the scrape delay is set correctly. A delay gives the website's JavaScript time to load, which can affect data retrieval. If you need more help, please request human assistance by clicking on "Talk to a person".

Source: Scrape Website with Clay

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