what’s going on with AI columns?

Common AI column issues include:

• Queued/stuck cells - Try hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac) or duplicate the column and run on empty rows

• Different results across columns - Check that each column uses the same AI options/settings for consistency

• Cells not populating - Verify output fields are correctly defined in prompt settings

• API errors - Update your OpenAI API key at platform.openai.com/account/api-keys

• Document upload issues - Only workspace admins can upload documents in AI columns

For individual cell fixes, hover and click the play button to rerun, or copy-paste the correct value directly .

Is that what you were looking for?

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Got it! Here are some additional AI column troubleshooting steps:

Rate Limits & Performance:

• Monitor which columns hit rate limits - older columns are less affected

• For OpenAI issues: Need 30K TPM for content generation, 450K TPM for Claygent

Column Dependencies:

• Remove run conditions on dependent columns, set to only run when required data is present

• Use Clay.getCellStatus({{field_id}}) in formula columns to check if prerequisite columns finished

Prompt Configuration:

• Check that each column uses the same AI options for consistent results

• Use "Required to Run" toggle in Prompt Editor to prevent errors from empty fields [1]

What specific AI column behavior are you seeing?

If you still need assistance with AI columns or any other issue, I’m here to help. Would you like to share more details about the specific problem you’re encountering?