Challenges in Running Mobile Waterfalls for Client's First Table Setup

We're setting up our first table for a client in their new Clay instance and we're unable to run mobile waterfalls as it's asking us to upgrade. However they are on a pro trial so shouldn't we get access to all the pro features? Here's the table: https://app.clay.com/workspaces/513413/workbooks/wb_UDQpBAvUSsF4/tables/t_amQTK5XyHs8s/views/gv_ek8dpRnnApkQ

6 comments

Channeled
APP
·
·
I apologize, but there seems to be a misunderstanding. We don't have a specific "mobile waterfall" feature. Waterfalls in Clay are a way to configure multiple data providers sequentially, maximizing enrichment coverage for your endpoints. To run a waterfall for your first table: 1. Open your table 2. Click "Add Enrichment" in the top-right corner 3. Select the endpoint you want to enrich 4. Configure your data providers and input details 5. Save and run the enrichment Can you provide more details about what specific issue you're encountering while trying to set up the waterfall?
Sources: Clay onboarding checklist | Documentation | Clay University Waterfall Building a data waterfall | Documentation | Clay University
Stefano
·
·
Hi Devon, thank you for reaching out. Devon - Do you mind sending the link (url) to the table so we can take a look?
(52 kB)
Devon K.
·
·
https://app.clay.com/workspaces/513413/workbooks/wb_UDQpBAvUSsF4/tables/t_amQTK5XyHs8s/views/gv_ek8dpRnnApkQ
Stefano
·
·
We've disabled the phone number enrichment feature for non-paid account because some users have taken advantage of this feature. It'll only be available on a case by case basis such as our interaction here! I can make a one time exception for you - I just enabled the feature to your workspace for the next week for you to be able to run phone number enrichments with the remaining credits you have!
Stefano
·
·
Hi, I have just added the phone number functionality to your account. You should be able to import phone numbers starting now!
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Challenges in Running Mobile Waterfalls for Client's First Table Setup | Clay