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Issue with Data Import from Apify: Need Suggestions and Help

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Hey! I'm having an issues with importing data from Apify - could you check the video here pls and let me know any suggestions? Thanks https://www.loom.com/share/79a1d507e64d484689a6d21d7b8ecf32?sid=1d90880c-37d8-4367-a3f7-b3cf1d05ca58 Here's the table URL as well (its happening on multiple tables though): https://app.clay.com/workspaces/241287/workbooks/wb_gFSHZ6ZMbYAg/tables/t_AQuy9ntTEapm/views/gv_9Xy2pC7zizyD

6 comments

Channeled
APP
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Bo (.
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Hey, thanks for reaching out Just to confirm, You want to get from a specific run, right Not atask? Because I do see specific run, and I don't see any errors on the apify tasks which led me to think there's none? https://downloads.intercomcdn.com/i/o/1170493307/30f4510809ebe5bf8fd86733/CleanShot+2024-09-05+at+_36aNXB4jbl%402x.png?expires=1725578100&signature=d9c101d628ec830ccc2abc63d0f66205af2519e40b47f19dd69a03887ad068a8&req=dSEgFs13noJfXvMW1HO4zePAD%2FweqpabBIijo27bjTHTgSCM7hDhLK32xWJM%0A91Ok%0A
Oliver M.
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Hey! So the runs are working fine but im trying to get the tasks to work - thats the issue. The task always shows but last few days the tasks havent shown meaning I cant schedule the pulling of data from Apify as runs dont get pulled twice. Let me know what the fix is? Thanks!
Tanvi R.
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Hi Oliver, thanks for reaching out! I've raised this issue with our engineering team to take a closer look and will get back to you with an update. In your Loom I know you mentioned certain actors had all of their tasks in Clay while others did not - could you send me the names of the actors that you are missing tasks for in Clay?
Tanvi R.
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Hi Oliver! Happy to report that we heard back from the team and this issue should be fixed. Thank you for your patience, feel free to try again and let us know if the problem has been resolved on your end.
Channeled
APP
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Hi Oliver M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Issue with Data Import from Apify: Need Suggestions and Help | Clay