Troubleshooting Issues with Updating Records in Clay Using Salesforce ID

Hi, I'm working on this clay table https://app.clay.com/workspaces/134381/tables/t_Ja2RSKK839G9/views/gv_GJvGfQvwBzar I want the "update records" to use the salesforce account ID in the /ID column (pulled from the salesforce "lookup records" in the table), but instead of updating the record it outputs "No Records Updated" and says the record ID is blank. Can you help? I've gotten this to work before and am not sure what I'm doing differently this time.

3 comments

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Arturo O.
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Hey Erika, thanks for the message and sharing the link! I jumped in there and saw what was going on, it was that there are two ID columns, but one of them doesn't resemble Salesforce values. Made the switch and is working now :D -- Let me know if you have additional questions! https://downloads.intercomcdn.com/i/o/1176621208/b0bd980533060b44775383f4/image.png?expires=1726071300&signature=0894eabdb19543e091235f8f3ecb5181431415d363e4943162c1f9f8eff18cd0&req=dSEgEM98nINfUfMW1HO4zcR0zT6PjFKsXj%2FFJ0iaFG1rm%2F3EAtv%2B5GZlGJZS%0AK5CZ%0A
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