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Account Locked: Requesting Help to Resolve Access Issues | Clay

Account Locked: Requesting Help to Resolve Access Issues

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Hi There, i sent some email to clay support bc my account is locked and i cant do anything, can you help me to fixe this please ? -> contact@upskale.fr

5 comments

· Sorted by Oldest

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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
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Hi Wesley M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Arturo O.
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Hey Wesley, thanks for the email and informing us about this. Our security system detected other emails that were being linked to this account. We’ve been experiencing increasing spam usage of our free credits on the trial, so we recently implemented some robust security measures against this as we grow! Since you previously has a paid subscription under that email, I went ahead and unblocked it for you. It's best to only use that account moving forward to prevent this again. Let me know if you have additional questions!
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Hi Wesley M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: