Trouble Enabling Auto-Update on Clay Table

Petar R. · 2025-10-27 20:36:31.172708+00

hey! can't turn on auto-update on my clay table: https://app.clay.com/workspaces/733398/workbooks/wb_0t4p1n9JjeVc4XYnbjN/tables/t_0t4p1n9JvRjwGYXVpxF/views/gv_0t4nnejzXzgQA3CarQR

Trouble Enabling Auto-Update on Clay Table | Clay

12 comments

· Sorted by Oldest

Clay Support
APP
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To enable auto-update on your table, ensure the table is not currently running first. [1]
Then click the table name in the top left to access table settings and select "Enable auto-update". Alternatively, you can click your table name in the top bar and select "Enable auto-update" from the dropdown. [2]
If you're still unable to enable it, make sure no enrichments are currently running in your table before trying again.
Clay Support
APP
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Is that what you were looking for?
Clay Support
APP
·
·
If you still need help enabling auto-update on your table, I’m here to assist. Would you like to provide more details about what you’re trying to resolve or any issues you’re encountering?
Petar R.
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The button is frozen completely I can't turn it on
Clay Support
APP
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If the auto-update button is frozen, try a hard refresh first:
Mac: Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari)
PC: Ctrl + F5
Also ensure your table is not currently running before attempting to enable auto-update, as this is required for the setting to work. [1]
If the refresh doesn't resolve the frozen button, this may be a technical issue that needs human assistance - click "Talk to a person" for further help.
Clay Support
APP
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·
Did that answer your question?
Clay Support
APP
·
·
I’m sorry the auto-update button is still frozen and understand this can be frustrating. Would you like to share more details about what happens when you try the refresh or if there are any other issues you’re facing with your table?
Petar R.
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No, please just connect me to a human agent
Clay Support
APP
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·
I’m routing you to our human team now. They’ll be able to assist you further.
Intercom
APP
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Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Loading attachments
Luca P.
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Hi Petar, thanks for reaching out to support!
We identified this issue and the engineering team has just patched this error. Try hard refreshing this page and trying again, it should work now!
💪1
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
To enable auto-update on your table, ensure the table is not currently running first. [1]
Then click the table name in the top left to access table settings and select "Enable auto-update". Alternatively, you can click your table name in the top bar and select "Enable auto-update" from the dropdown. [2]
If you're still unable to enable it, make sure no enrichments are currently running in your table before trying again.
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help enabling auto-update on your table, I’m here to assist. Would you like to provide more details about what you’re trying to resolve or any issues you’re encountering?
Petar R.
·
·
The button is frozen completely I can't turn it on
Clay Support
APP
·
·
If the auto-update button is frozen, try a hard refresh first:
Mac: Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari)
PC: Ctrl + F5
Also ensure your table is not currently running before attempting to enable auto-update, as this is required for the setting to work. [1]
If the refresh doesn't resolve the frozen button, this may be a technical issue that needs human assistance - click "Talk to a person" for further help.
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
I’m sorry the auto-update button is still frozen and understand this can be frustrating. Would you like to share more details about what happens when you try the refresh or if there are any other issues you’re facing with your table?
Petar R.
·
·
No, please just connect me to a human agent
Clay Support
APP
·
·
I’m routing you to our human team now. They’ll be able to assist you further.
Intercom
APP
·
·
Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Loading attachments
Luca P.
·
·
Hi Petar, thanks for reaching out to support!
We identified this issue and the engineering team has just patched this error. Try hard refreshing this page and trying again, it should work now!
💪1
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!