Hi All, I'm getting this error when trying to import a CSV file to this workspace: https://app.clay.com/workspaces/362833 I tried with my other Clay worskpace but still the same.
💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Hey Ericson, thanks for reaching out! Sorry to hear you're facing this issue! Our CSV upload feature supports up to 72 columns and 50,000 rows, so the file might have exceeded these limits. Another common issue could be non-UTF-8 characters in the file. Here’s what you can try: 1. Add the data to a public Google Sheet. 2. Download it again as a CSV. 3. Try uploading it once more. If that doesn’t work, feel free to send us the file, and we’ll take a closer look to figure out the problem. 😊
ok Owen C.
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Hi Ericson D.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: