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Troubleshooting Adyntel and Clay Integration Issues | Clay

Troubleshooting Adyntel and Clay Integration Issues

·Dec 18, 2025 04:06 PM·

Is Adyntel and Clay integration working? I have credits and my plan is active in Adyntel, but the API key isn't working for some reason. Adyntel support told me that the problem is not from their side.

7 comments

· Sorted by Oldest

Clay Support
APP
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The Adyntel integration should be working. Since you have credits and an active plan, the issue is likely with how your API key is configured in Clay.
To fix this:
1.
Go to your Adyntel dashboard and copy your API key
2.
In Clay, when adding the Adyntel enrichment, click "+ Add account" and paste your API key along with your account email
3.
Make sure you're selecting your account (not Clay's default) when running the enrichment [1]
If you're still having issues, can you copy and paste any specific error messages you're seeing? That'll help troubleshoot further.
You could also try using Sculptor (top-right corner) to help set up the Adyntel integration - it's free and can guide you through the process.
Abdul R.
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Real human plz
Clay Support
APP
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I understand, I’ll connect you to one of our human agents who can assist you further.
Clay Support
APP
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

image.png(93 kB)
LuisArturo
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Hey there Abdul thanks for reaching out, sorry for the delay here, taking a look this for you.
LuisArturo
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Not seeing any reports here, which table are you seeing this error in so that we can take a look here.
Clay Support
APP
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We haven't heard back from you here, so we're going to go ahead and close this thread out.

Still need help here? Reply back and someone will jump back in.

Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!