Thank you so much Bo,
Have just taken a look at all the formulas and searches that you have done.
I am unfortunately running into an issue. It has happened more than once when pulling contacts and I have tried figuring everything out from my end, and there is no visible explanations.
The issue is I have a list of companies and contacts. I do a search to find which of those companies don't have contacts (outside of CLAY), then I put those companies with no contacts (company name, url, ect) into CLAY and pull contacts from them. This list is around 3,000, and I the get around 5,000 contacts from those companies.
Once I have the contacts and have enriched them, I export the list and do another look up to check if those contacts are already in our list and it says yes? After telling my there where none. I am lost with what is happening in the process.
Could we please organise a call or teams meeting. As we have been messaging back and forth but don't hear back for 24hrs because if the time difference. Trying complete anything is taking weeks.
We have been a customer of CLAY for over a year now.
Kindest Regards,
Aleisha | GEM Resourcing