💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Hey Yanick, thanks so much for reaching back about this. I went ahead and renewed the plan for you, credits should be in the account now.
Also, sorry if there was some miscommunication last time, but we should've shared the link to submit an enterprise from so you can share more about your current use cases and volume requirements, our sales team will reach out to book something to discuss. Could you help us submit the form below with the email you're using in the active account? Let me know if you run into any issues!
https://clayhq.typeform.com/clay-plus?typeform-source=www.clay.com
Quick follow up, Yanick. Looks like the card returned a declined message, could you confirm with your financial institution so we can retry? Let me know, thanks!
Thanks for the update, I see the confirmation on our end and credits were added now. It didn't auto-add because this was a manual update we process.
Let us know once you submit the form and if the team reaches out as well, to ensure you discuss more about increased credit options.
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