Troubleshooting People Search and Data Transfer Issues in Tables

Hi there, I'm trying to do a people search to find people who work at companies I've identified in one table and then write it to another table. For some reason, people who are showing in the preview are not showing in the table search when I'm doing it. For example, if you look at line 11, the company is unstructured, who does a ton of AI work as a core and there isn't anyone with AI in their title showing up. Am I doing something wrong or is the data wrong. Also, I ran the same search with not having it write to a new table and found some matches at Shell (line 5), so not sure what's going on here. Please advise.

6 comments

Dominick C.
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https://app.clay.com/workspaces/322561/workbooks/wb_t6Z38psdJ8N9/tables/t_ZpMRgxPjQ3Wi/views/gv_t2XxFKNBcJH5
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There could be a few reasons for the discrepancies you're seeing in your people search results: 1. Front-end performance issues: Sometimes, empty rows or missing data can appear due to temporary display problems. Try clearing your cache and refreshing your screen to see if this resolves the issue. 2. Search parameters: Make sure you've set up your search correctly, including company information, job titles, and other relevant criteria. Double-check that you're using the right table and data fields for your search. 3. "Write to table" feature: When using this feature, ensure that the values are formatted correctly as lists. If not, try adding the list through the "Other data from this table" section. To troubleshoot, review your search parameters, use the preview button to refine results, and iterate your search as needed. If problems persist, you may want to request human assistance for further support.
Sources: Find People [Clay 101] - Clay University Find People overview | Documentation | Clay University
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Dominick C.
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no
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