Troubleshooting Automatic Data Updates for Find My People Extension

Hey guys, my find people extension is not running automatically and sending data to corresponding find my people table: Here's the table of companies: https://app.clay.com/workspaces/294378/workbooks/wb_HiEgiEzw5Tns/tables/t_gRCF8Bmw2AV2/views/gv_rDVfFfyKUNEm And people table is here: https://app.clay.com/workspaces/294378/workbooks/wb_HiEgiEzw5Tns/tables/t_3CNPxh5TXMAf/views/gv_2GTqtx9WcXQd People should be imported from company table's Recently Funded but no ads view. I want the people's table to be automatically enriched as more companies fit into these conditions.

13 comments

Channeled
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Bo (.
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Hey Sam, thanks for reaching out! I’ve checked your table, and it looks like it’s working to pull new people into the other table. Are you asking because you’ve noticed some data missing? If so, could you point out where exactly so we can take a closer look? 😊 https://downloads.intercomcdn.com/i/o/w28k1kwz/1203414416/91f9d5cf71566dba27bfea094893/CleanShot+2024-10-03+at+_23qtkep9Q3%402x.png?expires=1727995500&signature=75d36ba6e4a1af200372f932d73dbd3821e7b4a03a5e9978f6ef07c253a8c444&req=dSInFc1%2FmYVeX%2FMW1HO4zVsoycuXOu9YxFo6R5cp6vKgAT6gw7U6iqyFiUyB%0AzNxu%0A
Usama S.
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Hey Bo (. yes this trigger is firing but people table has received no new data. Check this table for example, there are no new people added since 2nd October. Ideally I want it to be populated with companies in real time. https://app.clay.com/workspaces/294378/workbooks/wb_HiEgiEzw5Tns/tables/t_3CNPxh5TXMAf/views/gv_2GTqtx9WcXQd See attached screenshot. Another case: Same is happening in Write To Ads Trigger, the enrichment is running but no people are getting imported to People's table (https://app.clay.com/workspaces/294378/workbooks/wb_HiEgiEzw5Tns/tables/t_Cd8QJkgf7mex/views/gv_vTrxNtbUBBed) For this one, as I needed it urgently I imported people manually again from new companies fitting the criteria.
Usama S.
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Here's loom explainer Bo (. https://www.loom.com/share/0333266a3c854c64b0d6e5a05c6f0c8f
Arturo O.
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Hey Sam, thanks for the follow up and sharing more about this situation! I've jumped in there and recorded a video with some of my insights to help out. Hope this helps: https://www.loom.com/share/7402b22763454b73b97189376bec592a Please let me know about the credits, if needed, to ensure it can be corrected and re-run.
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Usama S.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Usama S.
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Hey Arturo O. thanks for the loom video, so to recap you are suggesting this might not be populating as it was run previously at the start ? Not sure if that's the case really but still it should return new people. Coming towards solutions:
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To give it a re-run you are suggesting to
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Delete previous people
Usama S.
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Here's the loom Bo (. Arturo O. https://www.loom.com/share/8a1aec078ace47c2b3ae045a2b0799fe
Usama S.
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Hello Arturo O. Bo (. guys any update here ?
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Usama S.
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Guys same problem persists with new table