Home
Events
Groups
Members

Clay Announcements
Clay Support
Discuss Anything
Feedback & Requests
Gtm Career Advice
Introduce Yourself
Member Spotlight
Share Content and Events
Share Full-time Jobs
Share Part Time Jobs
Share Tables, Tools, and Workflows

Community Guidelines

Powered by Tightknit

Troubleshooting a Non-Functioning Table Lookup Column in Clay | Clay

Troubleshooting a Non-Functioning Table Lookup Column in Clay

·

·

https://app.clay.com/workspaces/12893/workbooks/wb_edsReSBcg8wT/tables/t_pfSuca3iSfnr/views/gv_3F7HCsUHsPcn I have a table lookup column that is just not running at all. No obvious reason why, it is not run condition related.

Loading attachments

5 comments

· Sorted by Oldest

Channeled
APP
·
·
If your table lookup column is stuck and not running, try performing a hard refresh of your browser: ** For Windows: Press Ctrl + Shift + R ** For Mac: Press Cmd + Shift + RThis should help resolve the issue if cells are stuck in a queued status.
Channeled
APP
·
·
Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Jonathon A.
·
·
Have figured out the error. it was however showing that the column was running when it should have instead shown that the run condition was not met, which was confusing.
Bo (.
·
·
Hey! I checked your table and everything seems to be working now, When this happens, it's usually because of stale data. You can quickly check why by double-clicking any row that's not running - this will show you the specific error message and reason for the staleness. I've shared a quick Loom video that demonstrates what stale data looks like and how to troubleshoot it: https://www.loom.com/share/1a9204dc588f42efa6fc84e26fcf0d13?sid=e6b02ed6-a2b5-4922-8b0d-2c8d2a7a0596 Let me know if you're still seeing any issues with the lookup!
Channeled
APP
·
·
Hi Jonathon A.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: